100% inbound calls 24/7 plus messengers and CRM. ~260k ₽/mo saved, payback in ~1.5 weeks, +24% lead-to-showing conversion.

All cases

iiVox case · Real estate

Residential agency: voice AI + Telegram + MAX

100% inbound calls 24/7 plus messengers and CRM. ~260k ₽/mo saved, payback in ~1.5 weeks, +24% lead-to-showing conversion.

Residential real estate broker with iiVox lead dashboard and voice AI

+24%

lead-to-showing conversion

90 000 ₽

setup

~1,5 недели

payback

ClientResidential brokerage with a high inbound call volume

Challenge

The agency took dozens of inbound calls daily. Operators missed peaks; leads dropped at night and on weekends. They needed calls and messengers in one CRM funnel.

iiVox solution

  • Voice AI answers 100% of inbound calls 24/7, qualifies budget and timing, books viewings.
  • Telegram bot for property Q&A and viewing booking.
  • MAX bot for legal entities and partners.
  • Every dialogue lands in CRM with full conversation context.

Business impact

Before vs after

ItemWithout iiVoxWith iiVox
Operators (3)180 000 ₽/мес0 ₽ — сложные сделки
Lost after-hours leads~40%0%
Cost per call minute~15 ₽/мин~4 ₽/мин
Messenger handling2 чел. / 80 000 ₽0 ₽

Results

+~260,000 ₽ saved monthly.

+Payback in about 1.5 weeks.

++24% conversion from lead to viewing.

+Agents start the day with a filled viewing calendar.

Outcome

Voice + Telegram + MAX for 90,000 ₽ absorbed peak load. People kept complex deals; AI owned first contact.