iiVox case · Real estate
Residential agency: voice AI + Telegram + MAX
100% inbound calls 24/7 plus messengers and CRM. ~260k ₽/mo saved, payback in ~1.5 weeks, +24% lead-to-showing conversion.

+24%
lead-to-showing conversion
90 000 ₽
setup
~1,5 недели
payback
ClientResidential brokerage with a high inbound call volume
Challenge
The agency took dozens of inbound calls daily. Operators missed peaks; leads dropped at night and on weekends. They needed calls and messengers in one CRM funnel.
iiVox solution
- →Voice AI answers 100% of inbound calls 24/7, qualifies budget and timing, books viewings.
- →Telegram bot for property Q&A and viewing booking.
- →MAX bot for legal entities and partners.
- →Every dialogue lands in CRM with full conversation context.
Business impact
Before vs after
| Item | Without iiVox | With iiVox |
|---|---|---|
| Operators (3) | 180 000 ₽/мес | 0 ₽ — сложные сделки |
| Lost after-hours leads | ~40% | 0% |
| Cost per call minute | ~15 ₽/мин | ~4 ₽/мин |
| Messenger handling | 2 чел. / 80 000 ₽ | 0 ₽ |
Results
+~260,000 ₽ saved monthly.
+Payback in about 1.5 weeks.
++24% conversion from lead to viewing.
+Agents start the day with a filled viewing calendar.
Outcome
Voice + Telegram + MAX for 90,000 ₽ absorbed peak load. People kept complex deals; AI owned first contact.