AI communication platform for business

AI assistantsthat talk toyour customers

We launch voice and text AI agents that sell, support and qualify leads — 24/7, no days off. Connect telephony, CRM and API in 48 hours.

Listen to demo

Free consultation · 15-min demo · No commitment

Integrates with your infrastructure

Bitrix24
amoCRM
Telegram
WhatsApp
MAX
Salesforce
HubSpot
Mango Office
MCN Telecom
SIP
Bitrix24
amoCRM
Telegram
WhatsApp
MAX
Salesforce
HubSpot
Mango Office
MCN Telecom
SIP

Live demo

Call us or request a callback

Call and chat as the entry point. Listen to the demo and ask the AI robot any questions you have. That is the best way to see how the iiVox AI robot will work for you.

+7 969 777-11-45
Call

Our AI robot will call you back within 1 minute

24/7

Non-stop operation

180 ms

Average AI response time

6

Languages out of the box

48 h

Average launch time

Why iiVox

A bot from the future. AI communication infrastructure.

iiVox covers the full cycle: from assistant creation to analytics of every conversation. One product instead of five disconnected services.

01

Speaks like a human

Natural voice, context understanding, objection handling. Customers can't tell it's AI — and that's the point.

80% of questions customers can comfortably resolve with AI without an operator

02

Sells, not just answers

Identifies needs, qualifies leads, captures intent and passes hot clients to managers with full conversation context.

Up to +31% conversion to target action

03

Connected in 48 hours

Bitrix24, amoCRM, SIP telephony, Telegram, WhatsApp — no development from scratch. REST API for custom integrations.

8+ ready integrations out of the box

Scenarios

One AI.Dozens of business tasks without hiring new staff.

Every scenario — from inbound calls to outbound dialing — configured for your business in hours, not months.

Sales & lead generation

  • Takes inbound 24/7 — no ad-campaign lead is lost. Transfer to a manager.
  • Outbound calls by status. Need, listing availability, etc.
  • Auto-dial of a cold and old “sleeping” database.
  • Qualification and funnel movement. Finds the need, handles objections and takes the customer to a manager meeting, the next funnel stage or a purchase.

Protects the business from losing an expensive lead, wasting ad budget and losing profit because the own client base is not worked.

Result: conversion to sale up at least 15%. Load off the sales team.

AI secretary & Support

  • Removes 80% of first-line questions on information and status updates.
  • Takes 100% of inbound. Detects the reason for the call.
  • Outbound calls by status. Relevance, appointment confirmation.
  • Helps book a service. Finds a slot, books, cancels. Works with the calendar.
  • Client statuses. Order status, appointment time and more. Logs client comments.
  • Answers typical questions from the FAQ knowledge base.

Protects from customer frustration: can’t get through, no information, system freeze, long hold, irritated reply.

Result: loyalty and service quality, SLA metrics +60%. Load off admins and support.

Quality control & Analytics

  • Finds the key points to improve your service and quality of care.
  • Collects customer feedback on service quality. Captures non-obvious business issues to improve quality.
  • Recording, transcript and dialogue analysis. Automatically analyzes 100% of AI-robot and employee calls. Finds communication growth points and scores script compliance and quality.
  • Builds statistics in a BI dashboard. Extracts intent, sentiment, objections and deal probability — structured data straight into CRM.

Protects the business from having no data on managers and the call center. Tracks call volume and service quality.

Result: customer loyalty and service quality, SLA metrics +60%. Feedback to train staff and improve the business.

Hybrid with an operator

  • Transfer to an operator on complex questions.
  • Hybrid scenario: the AI robot collects the request, then an operator answers or calls back.

Automation

  • The customer gets a notification after talking to the AI robot automatically. SMS, messenger or email confirmation. On request you can also send a presentation, address, order status and other information.
  • The business gets a lead in CRM. You can also send a messenger, SMS or email alert about a new inquiry.

3 operating modes

You decidehow AI leads the conversation

Switch modes per task — smart AI with a script, strict script, or messenger cascade.

01

Smart AI assistant + script

Understands the question, forms an answer and leads the dialogue within your business rules, knowledge base and a given scenario. Ideal when customers ask unpredictable questions.

Sales · Consultations · Support · Complex cases

⭐ Recommended for most companies

02

Strictly by script

Follows the scenario with no deviations. Maximum control — zero surprises. For regulated processes.

Mass calling · Qualification · Standard scenarios

03

Cascade follow-up (Omnichannel Flow)

No answer or the customer hung up? AI instantly switches to messengers (Telegram, MAX, VK and others), SMS or email — sends an offer, quote or a short qualification in chat. SMS: ideal deliverability (100%).

⭐ Recommended for most companies

Пример диалога

Сколько стоит корпоративное решение?
Стоимость зависит от объёма звонков и интеграций. Расскажите о задаче — подберём оптимальный тариф за 2 минуты.
Можно подключить Bitrix24?
Да, интеграция с Bitrix24 из коробки. Лиды создаются автоматически — менеджер получает полный контекст разговора.

Мультиязычность

One assistant. Any language

iiVox automatically detects customer language and continues the conversation.

1Region detection
2Language detection
3Language model selection
4Voice selection
5Dialogue
6Save to CRM
RUENHEUZKZDEAI
🇷🇺

Russian

RU

🇰🇿

Kazakh

KZ

🇺🇿

Uzbek

UZ

🇮🇱

Hebrew

HE

🇬🇧

English

EN

🇩🇪

German

DE

Geo detection

Region detected: Germany

Language: Deutsch

Voice: Female / Natural

AI response: 180 ms

Аналитика

Каждый разговор —структурированные данные

AI hears what managers don't have time to hear. We'll build BI analytics for your tasks.

iiVox

iiVox Dashboard Analytics

Conversion to target lead (31%)Live operator load (−42%)

Smart call analytics

IntentQuote request / High ticket
Sentiment ScorePositive (88%)
AI Lead ScoreHot (82/100)
Next Best ActionAuto-send offer in Telegram

Hot lead

Decline reasons

  • Moved to quote stage63%
  • Will think25%
  • Too expensive12%

A manager or decision-maker sees not just “words about data”, but a ready tool for end-to-end control of the sales team.

Where is VOICE AI needed?

Solutions for your industry.

iiVox solves operational pain: from CRM database refresh to viewing, service and appointment booking.

Flagship

Real estate & development

  • Auto-update of property statuses: delivered / sold / price changed
  • Buyer qualification: budget, mortgage, district
  • Viewing appointments without a manager

Automotive & service

  • Automatic booking for maintenance and test drives
  • Database calls for seasonal tire change reminders
  • OSAGO renewal and service campaigns

Healthcare & beauty

  • Appointment confirmation the day before the visit
  • Frees up to 80% of the administrator's time
  • Primary consultation on prices and services

Services & online education

  • Call abandoned carts and website leads in 10 seconds
  • While the lead is hot — AI is already on the line
  • Qualification before handing over to an expert

B2B sales & logistics

  • Automatic NPS and quality surveys of the client base
  • Delivery and loading status notifications
  • Follow-ups without overloading the sales team

Visa & legal services

  • 24/7 multilingual concierge: documents, fees and visa/residence status in 6+ languages.
  • Automatic status check: passport or case readiness by contract number, without a lawyer.

CASES across industries

How it works in business

Payback

The math is simple.iiVox pays back in week two.

B2B clients pay 60–90k to solve a concrete operational pain because they see savings immediately.

Call-center operator

~60,000 ₽ / month

Salary + taxes + workplace + human factor (+ burnout)

iiVox AI agent

from 45,000 ₽

One-time setup + minute cost ~3–5 ₽/min

Work speed

A live manager: 150 contacts per day

iiVox: up to 5,000 contacts in 10 minutes (multiple lines)

A list the sales team would chew through in 22 days, AI clears in 1 day — no burnout, no abuse on the line.

Savings calculator

Payroll now / mo

180 000 ₽

iiVox minutes / mo*

16 000 ₽

Payroll saved / mo

164 000 ₽

Setup payback

~2.0 wks

Payback of ~2 weeks includes speed-to-lead: AI does an operator’s monthly call volume in 1 day, accelerating the deal cycle and conversion to cash.

Outcome

Replaces 2 to 5 operators and handles 100% of calls with no downtime, queues or sick leave.

The AI robot TAKES OVER dull routine work, protecting people from burnout and extra psychological load — both customers and staff.

Pricing

A price that sells quality.

35k for a voice agent with RAG and CRM is too cheap — clients doubt quality. We sell implementation at 45–150k: a real scenario, integration and result.

Test drive / Basic

Start

45,000 ₽

setup

For a fast start and hypothesis test in 3–5 days.

  • 1 ready scenario: inbound auto-attendant or simple qualification
  • 1 SIP line + basic CRM integration (amoCRM / Bitrix24)
  • Premium ready-made voice + basic prompt
Choose a plan
Best seller

Routine automation

Business

75,000 – 90,000 ₽

setup

Real estate, car dealers, healthcare, B2B services with constant outbound.

  • Up to 3 dialogue scenarios: database refresh, qualification, booking / follow-up
  • Smart RAG knowledge base for complex questions about services and objects
  • Full two-way CRM: read/write fields, tasks, tags
  • Call transcription and audio in the client card
  • Hybrid Mode: script + smart LLM
Choose a plan

Custom architecture

Enterprise

from 150,000 ₽

custom

Complex stacks, brand voice and a dedicated SLA.

  • Custom API integrations: ERP and proprietary CRM
  • Brand Voice: clone a top manager or founder voice
  • Multilingual with automatic language detection
  • Dedicated infrastructure and individual SLA
Choose a plan

How it works

01

Tell us your task

What the assistant should do, which customers to talk to and what result to achieve.

02

We train the AI

Connect instructions, scripts, knowledge base, documents, FAQ, CRM, API.

03

Connect communications

Telephony / website / Telegram / WhatsApp / other channels.

04

Launch

Assistant starts receiving and making calls.

05

Analyze

All conversations become data.

06

Optimize

System shows where customers are lost and what to improve.

Information security

Your data and your customers’ personal data are protected

Storage and inference in Russia. Certified Yandex Cloud contour. 152-FZ, Roskomnadzor requirements, encrypted voice media.

152-FZ

Personal data law compliance

RKN

Domestic software register / Roskomnadzor requirements

Yandex Cloud Security

Storage and inference in a certified contour (UZ-1 / FSTEC)

gRPC Encrypted

Encrypted protocol for the voice stream

Security architecture

Integrations

We connectto your infrastructure

No need to change CRM or telephony. iiVox embeds into what you already use.

CRM systems

amoCRMBitrix24

+ integrations with 18+ CRMs

Messengers

TelegramTelegram
WhatsAppWhatsApp
MAXMAX
SlackSlack

Telephony

SIPMango OfficeMCN Telecom

+ 30+ telephony operators

FAQ

Yes — in some scenarios an attentive customer may guess they are speaking with AI. In 2026 that is an advantage, not a problem. What matters for the business and the customer is the result: zero seconds on hold, no irritating hold music, and an instant answer. Why companies choose iiVox: • Instant replies 24/7: the customer gets an accurate consultation in seconds instead of waiting 10 minutes for a free operator. • 100% predictability and control: the bot never gets tired, never snaps, always stays on-script and on-brand. • Updates in 10 minutes: promo, price or knowledge-base changes go live immediately — no weeks of staff training. • 80% less routine: AI takes the full stream of typical questions and qualification. Hybrid mode: if the request is complex or unusual, the AI qualifier instantly transfers the call to a human with full dialogue context. The operator joins already knowing what the customer needs.

Начать

Ready?Launch your AI assistant in 48 hours.

Tell us your task — we'll show a demo, pick the right mode and calculate ROI for your business. Free and no commitment.

  • Free consultation
  • 15-min demo
  • ROI calculation for your business
  • Launch from 48 hours

Contact us